Roster Coordinator - Maternity Leave
Job No:
SUBC13
Location:
Newcastle
Location: Wallsend Head Office
Tenure: Temporary Full Time
Commencement: Early May 2025 for 4-5 months
Hours: 0730-1530 (flexible) Monday to Friday, plus on-call rotating roster
Your New Role
- SCHADS Level 3 from $37/ph + super
- Full time Monday to Friday
- Participation in rotating on-call roster
- Local office in Wallsend
- Mobile phone and laptop provided
- Novated leasing options
- Regular social activities (Friday arvo drinks and 6-monthly lunches)
- Free EAP services provided by a local and reputable clinic.
As a key player in managing rosters and workforce planning, you'll help ensure that our team of dedicated support staff across the Hunter and Sydney regions can deliver seamless care to our vast client caseload.
Joining a collaborative and supportive team of five skilled Roster Administrators, you'll have the opportunity to make a real impact while working in a positive and inclusive team environment.
Your role ensures that the right support is always available for our clients, helping them lead more independent and fulfilling lives.
- Oversee and coordinate rostering tasks within a small team of administrators
- Continuously monitor, analyse, and escalate rostering issues, ensuring timely resolution
- Ensure shift hours are allocated in full compliance with Award requirements
- Actively track and meet shift vacancy and rostering targets, ensuring adequate staffing levels
- Manage and approve timesheets, leave requests and overtime, ensuring alignment with budgetary needs
- Address payroll and timesheet queries promptly, conducting thorough investigations to resolve discrepancies
- Collaborate closely with key stakeholders and staff, ensuring customers receive timely and accurate support
To thrive in this role, you will need to meet the following requirements:
- Strong communication skills, with the ability to manage phone-based and email interactions professionally and efficiently.
- Strong leadership skills with the ability to effectively manage and guide a small team towards success.
- Solid experience in roster management, ideally within the Community Services sector.
- In-depth knowledge of the SCHADS Award and practical experience in its application.
- A proactive problem-solving mindset and keen attention to detail.
- Exceptional time management and multi-tasking abilities, with the capacity to prioritise tasks in a fast-paced environment.
- Proficiency in rostering software, desirably Flowlogic.
How to Apply
If you're ready to join a passionate, dedicated team and make a real difference, we'd love to hear from you! Submit your resume and cover letter today, addressing the role requirements.
We are an equal opportunity employer; we celebrate diversity and therefore encourage all eligible candidates to apply! Should you have questions, or need assistance with your application, please reach out: phone 49112380 extension 1012 or email joelene.koelman@sublimecare.com.au.
Who is Sublime Care?
Founded in 2019, we started with a passionate, close-knit team driven by a single mission: to empower individuals with disabilities, helping them confidently navigate the NDIS landscape.
Fast forward to today, and we’ve grown to a dynamic team of over 150 dedicated professionals across the Hunter and Western Sydney regions – equalling more passion!
Together, we proudly deliver tailored, person-centred support services to more than 500 participants across Aged Care, Disability Community Care and Accommodation, and Allied Health, making a meaningful difference every day.
Our Key Values
Inclusivity: everyone is welcome and can feel safe here
Improving: we ask why and find opportunities in hurdles
Efficiency: we optimise our resources to achieve maximum productivity
Passion: our team are here for the right reason and are proud of our work
