Roster Administration Traineeship (Cert III Business Admin)
Job No:
SUBC41
Location:
Wallsend
Seeking a logistics-minded individual with strong communication skills and initiative.
The ideal candidate will be mature, adaptable, and ready to grow within a fast-paced environment.
This newly created role will be pivotal in ensuring our customers receive regular rostered supports in a timely manner. Core duties include:
- Schedule client services based on preferences and needs.
- Update client information, schedules, and service data in software systems.
- Serve as the main contact for clients and workers to resolve scheduling issues or service inquiries.
- Manage last-minute changes, staff availability, and unexpected events affecting the schedule.
Role Criteria
- Proven experience in delivering professional customer service with exceptional verbal and written communication skills.
- Experience in creating and maintaining rosters is highly desirable.
- Strong empathy and compassion for others.
- Advanced computer skills and proficiency in using various electronic platforms.
- Self-motivated with a drive to learn and grow within the aged care industry.
- Ability to prioritise tasks effectively in a fast-paced environment while maintaining strong attention to detail.
- Committed to completing both practical and theoretical components of a 12-month traineeship.
Benefits To You
- A stable full-time role with the opportunity to earn while you learn (part-time considered)
- Above trainee award wages plus salary packaging options - ranging from $22hr based on experience
- Supportive work environment with a family-oriented company
- Mobile phone and laptop provided along with available fleet vehicles
- Team building activities and access to free EAP services.
About Sublime Care
Established in 2019, we began with a small but dedicated team, united by a shared vision: to be a guiding light for people with disabilities, helping them navigate the complexities of the NDIS with ease.
Today, we employ 120+ employees across the Hunter and Western Sydney regions, who provide person-centred support services to over 150 participants in Aged Care (CHSP), Community Care and Accommodation (NDIS), Support Coordination (NDIS), and Allied Health (CHSP and NDIS).
Our Key Values
Inclusivity: everyone is welcome and can feel safe here
Improving: we ask why and find opportunities in hurdles
Efficiency: we optimise our resources to achieve maximum productivity
Passion: our team are here for the right reason and are proud of our work
Apply
Submit an updated resume and cover letter telling us why you are the best candidate for the role.
We encourage all eligible candidates to apply. Sublime Care is an equal opportunity employer, and we celebrate diversity. We are committed to creating an inclusive and supportive workplace for all employees.
Feel free to call Joelene on 49112380 extension 1012 to discuss this opportunity further.