NDIS Support Coordinator - Multiple Positions Available

• Join our dedicated NDIS service team at Wallsend
• Mixed caseload ensuring each day is different and interesting! 
• Multiple permanent roles available with flexible arrangements  

Do you thrive in a supportive environment, but also perform well with autonomy? 

Do you enjoy coordinating supports for others, while using your incredible passion and knowledge?

Are you looking for genuine work-life balance, where the "9am-5pm" is your jam? 

Your New Employer
Established in 2019, Sublime Care began with a small but dedicated team, united by a shared vision: to be a guiding light for people with disabilities, helping them navigate the complexities of the NDIS with ease. Today, we employ 100+ employees across the Hunter and Western Sydney regions, who provide person-centred support services to over 100 participants in the following disciplines:

• Community Care
• Accommodation – SIL, SDA and ILO
• Support Coordination, and
• Allied Health.

Your Role

NDIS tells participants: “A Support Coordinator will work with you to ensure a mix of supports are used to increase your capacity to maintain relationships, manage service delivery tasks, live more independently and be included in your community.”

We know how imperative this role is for participants. Without you, many people with disability and mental health might not flourish. It’s not a role for the faint hearted! Your role will include:

• Engage with Participants to refine their goals and explain how to use their NDIS plans effectively.
• Coach Participants in capacity building to increase their independence.
• Communicate with a Participant’s stakeholders to help facilitate achievement of goals.
• Engage and coordinate service providers on behalf of Participants.
• Monitor the progress of Participants and their plan utilisation.   
• Coach Participants how to access the NDIS portal and prepare for their next NDIS review.
• Assess and manage risk in line with organisational Policies and Procedures.
• Maintain accurate and up to date case notes.
• Manage a varied caseload ranging from standard support, Mental Health, and Crisis Management support.
• Participate in psychosocial coaching and other coaching as required.

Your Skills and Experience

• Demonstrated experience in Support Coordination including Mental Health and Crisis Management.
• Relevant tertiary qualification in disability, community services or case management.
• Proficient understanding of the National Disability Standards, NDIS Practice Standards and NDIS operations, including support types and processes.
• Demonstrated ability to provide professional and adaptive communication and customer service skills.
• Highly developed time management skills to manage and meet demand of multiple tasks, competing priorities and deadlines.

To work with Sublime Care, you will also be required to provide evidence of the following:

• Australian Working Rights
• NDIS Worker Screening Check
• Working with Children Check
• Driver Licence
• COVID-19 Vaccination (minimum two doses) 3.

Your Benefits

• Pay rate based on experience starting from $40ph + super
• No weekends = work-life balance!
• Laptop and mobile phone provided
• Use of pool cars provided (based at Wallsend)
• Professional, supportive, and fun team environment
• Birthday and anniversary celebrations
• 6-monthly team building activities
• Access to free EAP services.

We are committed to filling these roles quickly, therefore we will be reviewing applications as they come in and may interview suitable candidates prior to closing date. To avoid missing out apply now.

Your Application

We look forward to knowing how you best meet the criteria for this role! Submit your updated resume and a cover letter outlining your skills and experience. Applications received without a cover letter may not be considered.

If you would like more information, please phone 49112380 option 4 for a confidential discussion or email jobs@sublimecare.com.au.

Sublime Care is an Equal Employment Opportunity (EEO) employer. We encourage applications from those who identify as Aboriginal or Torres Strait Islander, are culturally and linguistically diverse, those from the LGBTQIA+ community, or those who may have a disability.